Shipping policy
Shipping Policy
At Mila Lifestyle, we take great care in packing every order, especially our ceramic and fragile products, to ensure they reach you safely.
Order Processing
All orders are carefully checked, packed and prepared for dispatch within 2–4 business days of receiving the order.
Orders are not processed or dispatched on Sundays and public holidays.
During sales, festive periods, or periods of unusually high order volume, processing may take a little longer. We appreciate your patience during such times.
Once your order has been dispatched, you will receive the available shipping and tracking details.
Shipping Charges
Shipping charges are calculated based on factors such as:
* Delivery location
* Package weight and dimensions
* Number of items in the order
* Shipping service selected
The applicable shipping charges will be displayed at checkout before you complete your purchase.
Delivery Time
Delivery timelines depend on your location and the courier service used.
The delivery timeline provided at checkout or in your shipping confirmation is an estimated timeframe and is not a guaranteed delivery date.
While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including:
* Weather conditions
* Natural events
* Transportation disruptions
* Courier delays
* Strikes or service interruptions
* Incorrect or incomplete addresses
* Other unforeseen circumstances
Mila Lifestyle cannot be held responsible for delays caused by circumstances beyond our reasonable control.
Shipping Address
Customers are responsible for providing a complete and accurate delivery address and contact details at the time of placing an order.
Please carefully check your:
* Name
* House/Flat/Building number
* Street/locality
* City
* State
* PIN code
* Phone number
If you notice an error in your address, please contact us immediately after placing your order.
We will try to make corrections where possible, provided the order has not already been packed or dispatched.
Mila Lifestyle will not be responsible for delays, failed deliveries, return-to-origin charges, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
Delivered but Not Received
If your tracking information shows that your order has been delivered but you have not received it, please contact us as soon as possible.
We will assist you in raising the issue with the relevant shipping partner.
Damaged Packages
Our products are packed with protective materials designed specifically to reduce the risk of damage during transportation.
However, ceramics are fragile and may occasionally be damaged during transit.
If your package appears visibly damaged when delivered, we recommend taking photographs of the package before opening it and recording the unboxing process.
For information regarding damaged products, replacements and refunds, please refer to our Return & Refund Policy.
Contact Us
For shipping-related questions, please contact:
Mila Lifestyle
Email: shopmilalifestyle@gmail.com
WhatsApp: +91 7900546005
Please include your order number whenever contacting us regarding an existing order.